Features
Everything a great front desk does.
It answers, books, takes messages and keeps you in the loop. It never calls in sick, never puts anyone on hold and never forgets to write down a number.
Answers
Picks up every call, day or night.
No voicemail, no hold music and no ringing out. Your receptionist answers in your business's name, in a natural voice, whenever you can't.
- 24/7, including nights, weekends and holidays
- Tells callers it's your virtual assistant
- Keep your number, or pick a new one
Ava · Rivera Plumbing
Speaking
Ava
Thanks for calling Rivera Plumbing. I'm Rivera Plumbing's virtual assistant, and this call is recorded and transcribed. How can I help?
Caller
Hi, my kitchen sink is backing up and it won't drain.
Answers in your business's name, any hour
Booking
Books straight into your calendar.
Connect Google Calendar and it offers callers your real open times, then books while they're still on the line. Prefer to confirm yourself? It takes a booking request instead.
- Only offers times you're actually free
- Asks for the service and who they'd like
- Bookings are emailed to you right away
Saturday
Google Calendar
Messages
Takes messages you can actually use.
Name, number and what they need, every time. It asks the questions your type of business needs, one at a time, and flags anything urgent.
- Questions tailored to your business
- Urgent calls are flagged and sent to you
- Live transfer to your team on the Growth plan and up
Details
On a call- Name
- Jamie Fox
- Phone
- (929) 555-0148
- Address
- 42 Oak Street
- Problem
- Kitchen sink backing up
- How urgent
- First thing tomorrow
Asks one question at a time, the way your best employee would.
Summaries
Know what happened without listening.
Every call and chat ends with a short summary: who it was, what they wanted and what happens next. The transcript is there too, and the recording if you keep recording on.
- A two-line summary of every conversation
- Full transcripts you can read in a minute
- Recordings, if you choose to keep them
Call summary
Today, 9:42 AM · 2 min 14 sec
New client asked for a cut and color on Saturday morning. Ava offered 10:00 with Jordan or 11:30 with Sam. They chose 10:00, and it's on your calendar.
- Caller
- New client · (929) 555-0148
- Wanted
- A cut and color, Saturday morning
- Booked
- Saturday, 10:00 AM with Jordan
- Next step
- Nothing. It's on your calendar.
Website chat
The same receptionist, on your website.
Copy one line onto your website and visitors can chat with your receptionist. Same knowledge, same friendly answers, same summaries.
- Included on every plan
- Answers questions and takes booking requests
- You choose which websites it runs on
Northside Salon
Website chat · replies instantly
Hi! How can I help you today?
Do you take walk-ins on Sunday?
We're closed Sundays, but I can book you Saturday. Morning or afternoon?
Morning please
I have 9:30 or 10:15. Which works?
Type your message…
Your account
Every call, at a glance.
See who called, what they wanted and what got booked, from your phone or your computer.
Sample numbers, for illustration.
All features
The full list.
Answers every call
24/7, in your business's name.
Natural voice
Pick a name and a tone that fits you.
Learns from your website
Hours, services and common questions.
Your own answers
Add notes and answers any time.
Google Calendar booking
Real open times, booked on the call.
Clear messages
Name, number and what they need.
Urgent call alerts
Emergencies get to you right away.
Live transfer
Pass calls to your team (Growth and up).
Website chat
The same receptionist on your site.
Call summaries
Who called, what they wanted, what's next.
Recordings & transcripts
Recording is your choice. Callers are told.
Email alerts
New bookings and messages, in your inbox.
Set up from your phone
About ten minutes, start to finish.
More than one location
Up to 10 receptionists and numbers.
Send data to other apps
Zapier, Make and more, by web address.
Text confirmationsComing soon
Booking confirmations by text.
Works with what you have
Plugs into your day.
Your calendar, your phone number and your website. No new systems to learn.
Google CalendarBooking
Sees when you're free and adds bookings straight to your calendar.
Your phone numberCalls
Keep your number and forward calls, or pick a new local number.
Your receptionist
Your websiteChat
Paste one line onto your site and the same receptionist answers chats.
Send data to other appsAutomations
New leads and bookings can go to Zapier, Make or your other tools.
Google CalendarBooking
Sees when you're free and adds bookings straight to your calendar.
Your phone numberCalls
Keep your number and forward calls, or pick a new local number.
Your websiteChat
Paste one line onto your site and the same receptionist answers chats.
Send data to other appsAutomations
New leads and bookings can go to Zapier, Make or your other tools.
Compare
How it stacks up.
An honest look at the other ways to handle calls you can't take.
| Compare | Global AI | Voicemail | Receptionist on staff | Answering service |
|---|---|---|---|---|
| Cost | From $99/month | Usually included | A salary, plus time off and training | Monthly fee, often per minute or per call |
| Hours | 24/7, holidays too | Always on, but nobody answers | Business hours | Depends on the plan |
| Picks up | Right away, every time | Never. Many callers hang up | When they are free | Varies with how busy they are |
| Books appointments | Into your Google Calendar | No | Yes | Often messages only |
| Knows your business | Learns from your website and notes | No | Yes, once trained | A short script |
| Website chat | Included | No | If they have time | Sometimes, extra cost |
| Summary of every call | Waiting in your account after every call | You listen to each one | If they write it down | A message slip |
Voicemail
- Cost
- From $99/monthUsually included
- Hours
- Yes: 24/7, holidays tooNo: Always on, but nobody answers
- Picks up
- Yes: Right away, every timeNo: Never. Many callers hang up
- Books appointments
- Yes: Into your Google CalendarNo: No
- Knows your business
- Yes: Learns from your website and notesNo: No
- Website chat
- Yes: IncludedNo: No
- Summary of every call
- Yes: Waiting in your account after every callPartly: You listen to each one
General comparison. Costs and hours for other options vary by provider and area.
Stop sending customers to voicemail.
Set up your receptionist free and talk to it in your browser before you connect a single phone.
30 free minutes · No credit card · Cancel any time