Industries
Speaks the language of your business.
A salon books appointments for clients. A restaurant takes reservations for guests. A plumber books service visits. Your receptionist knows the difference from day one.
Beauty & wellness
Home services
Hospitality & auto
Example calls
Hear it in your line of work.
A closer look at how your receptionist handles a typical call in four kinds of business.
Salons & barbershops
Keep your hands on the chair, not the phone
Your receptionist books appointments for the service your client wants, with the stylist they prefer, and answers the questions you hear twenty times a day.
- Booking, moving and cancelling appointments
- Asks which service and which stylist
- Answers questions about walk-ins, hours and services
- Books straight into your Google Calendar
Salons & barbershops
Example call
Caller
Do you have anything Saturday morning for a cut and color?
Ava
I have 10:00 with Jordan or 11:30 with Sam. Would either of those work for you?
Caller
Jordan at 10, please.
Ava
Done. You're booked with Jordan on Saturday at 10:00 for a cut and color.
Appointment booked · Sat 10:00 AM · Jordan
Home services & trades
Never lose a job to voicemail again
Plumbers, electricians, heating and cooling, roofers and more. Your receptionist gets the address, what's wrong and how urgent it is, then books a service visit or flags it for you right away.
- Takes the service address and the problem
- Asks how urgent it is and flags emergencies
- Books service visits or estimate requests
- Can transfer urgent calls to your team
Home services & trades
Example call
Caller
My water heater is leaking all over the garage.
Ava
I'm sorry, let's get someone out to you. What's the address, and is the water still running right now?
Caller
It's 42 Oak Street. I shut the valve off.
Ava
Good thinking. I've marked this as urgent and passed it to the team so they can call you right back.
Urgent job flagged · address and problem saved
Restaurants
Answer the phone even on your busiest night
Your receptionist takes reservations, notes party size and special occasions, and answers questions about your hours, menu and parking, so your staff can focus on the guests in front of them.
- Takes reservations with party size and notes
- Answers hours, menu and location questions
- Passes large-party requests to your team
- Sends you every reservation with the details
Restaurants
Example call
Caller
Can I get a table for six on Friday? It's my mom's birthday.
Ava
Happy early birthday to her! What time were you hoping for, and can I get a name for the reservation?
Caller
Around 7, under Patel.
Ava
You're all set: a table for six on Friday at 7:00 under Patel. I've noted it's a birthday.
Reservation · Fri 7:00 PM · party of 6
Any small business
A friendly front desk for any kind of business
Consultants, studios, repair shops, offices and more. If customers call you to ask questions or book time, your receptionist can take it from there.
- Answers questions from your website and notes
- Books appointments or takes requests
- Takes clear messages with a callback number
- Sends you a summary of every conversation
Any small business
Example call
Caller
Are you open this Saturday?
Ava
We're closed on weekends, but I can book you in for Monday morning. Would 9:30 work?
Caller
Monday at 9:30 works.
Ava
Great, you're booked for Monday at 9:30. Can I get your name and the best number to reach you?
Appointment booked · Mon 9:30 AM
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