Turn on one switch and your receptionist answers Spanish-speaking callers in Spanish, books them and takes their messages. You read every summary in English.
Included on every plan · 30 free minutes · No credit card
Quick answers
Yes. Global AI Receptionist answers in English and switches to Spanish the moment a caller speaks it, then finishes the whole call in Spanish. It's one switch, included on every plan from $99 a month. Your call summaries stay in English, so you can read every call the same way.
Last updated
Example call
The caller starts in Spanish, so your receptionist switches right away, says the AI notice in Spanish and books the visit. You get the summary in English.
An illustration: the business and names are made up.
Northside Plumbing (example)
Example call
Example call · no audio
How it works
Callers hear your usual greeting, in English, with the virtual assistant notice.
The moment a caller speaks Spanish, in the first sentence or later, it carries on in Spanish. No “press 2”, no asking first.
It stays in Spanish to the end. A single English word like “okay” doesn't flip it back.
Your hours, prices and answers are given in Spanish without being changed. Anything it doesn't know, it says your team will follow up.
It uses “usted” unless the caller uses “tú” first, and says the AI notice in Spanish too.
Visitors who write in Spanish in your website chat get answers in Spanish, from the same receptionist.
Setup
It takes under a minute. You can also pick languages while you set up.
In your dashboard, open your assistant and go to the “Voice & personality” tab.
Switch on “Also answer in Spanish”.
Tap “Save draft”, then “Publish changes”. Then make a test call in Spanish.
Good to know
Better to know before you turn it on.
More languages
On phone calls it can switch between English, Spanish, French, Portuguese and Hindi. It can also answer in Mandarin Chinese, Arabic, Vietnamese or Korean as its one language. Urdu works in website chat only for now.
Only pick languages your callers really use. Each extra one makes calls a little harder to understand.
Questions
No. Spanish is included on every plan, including the free trial. A call in Spanish uses minutes the same way as a call in English. Plans start at $99 a month.
Yes. When it switches to Spanish it says so in Spanish: “Soy la asistente virtual. Esta llamada se graba y se transcribe.” With a male voice it says “el asistente”, and it leaves out “se graba” if you turned recording off.
It uses the polite “usted”, the way a front desk would, unless the caller uses “tú” first.
No. Write your hours, prices and answers in English. It gives callers the same facts in Spanish without changing them. If something isn't covered, it says your team will follow up instead of guessing.
It stays in the caller's language and only switches again if they keep going in English for a full sentence or more. A single word like “okay” doesn't count.
Yes. Summaries are always in English, and a Spanish call starts with “Caller spoke Spanish.” The transcript shows what was really said, in Spanish.
Yes, if most of your callers speak Spanish. Under Languages, make Spanish its only language, then type your greeting in Spanish: the standard greeting is in English.
Not yet, in any language. Text confirmations are coming soon. Today it answers calls and website chat and emails you every booking and message.
Set up your receptionist free and talk to it in your browser before you connect a single phone.
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