Skip to content

Cal.com

Your receptionist offers the open times from one of your Cal.com event types and books them there.

Checked against the app on

Browse all help topics

What it does

Your receptionist offers the open times of the Cal.com event type you pick, and books callers into it.

How to connect

  1. In Cal.com, open Settings, then “Developer”, then “API keys”. Make a new key that doesn't expire and copy it.
  2. In your dashboard, tap “Assistants” and open your assistant.
  3. Open the “Connections” tab.
  4. Under “Cal.com”, tap “Connect Cal.com”.
  5. Paste it into “Your Cal.com key” and tap “Next”.
  6. Under “Which kind of booking should your assistant make?”, pick the event type and tap “Connect”.

We keep your key locked (encrypted).

What gets sent

  • The booking's title: the customer's name and the service, for example “Sam Lee – Haircut”.
  • Their phone number, and their email if they gave one.
  • Their answers to the questions you set on the “Behavior” tab, and any notes.
  • A line saying it was booked by your AI receptionist, by phone call or website chat.

What happens on a call

  • Your assistant checks your real openings before it offers a time, and only offers times that are free.
  • When the caller picks a time, it books it straight away and tells them it's booked.
  • If the caller gives an email address, they also get a confirmation email.
  • Callers can ring back to move or cancel a booking. Your assistant finds it by their phone number and name, and you get an alert about the change.
  • You get an email about every new booking (set the addresses on the “Behavior” tab, under “Notifications & recording”).

Reconnect or disconnect

Tap “Reconnect” to paste a new key or pick a different event type, or “Disconnect” to stop. Until you connect a calendar again, your receptionist saves new bookings as requests for you to confirm.

Still stuck? Talk to a person.

Email or call us and we'll help you get it working.